Claims and disputes
Personal injury, negligence and consumer claims
At Ace Counsel, we assess the evidence, prospects and likely costs before advising whether a claim is worth pursuing. You’ll get a clear view of the next steps.
Ask for an assessment
Road accident claims
Road, pedestrian and cyclist claims
For a road accident compensation claim, early records can help clarify what happened and who was responsible. We review liability disputes with insurers and consider medical evidence, rehabilitation needs and whether an interim payment may be appropriate.
Keep the evidence.
- Photographs of the scene, vehicles and injuries.
- Dashcam footage and witness contact details.
- Medical records and a note of symptoms over time.
At work
Workplace accident claims
A workplace accident claim may turn on how the incident was recorded and what precautions were in place. We look at accident book entries, risk assessments and witness accounts.
You can raise a claim while still employed. We’ll discuss the practical concerns and handle contact about the claim with care.
Act early. Limitation periods can be short, and the relevant deadline depends on the facts. Keep medical records and seek prompt medical attention.
Professional standards
Medical and professional negligence
A negligence claim is tested against the standard expected of the relevant professional, and whether a failure caused loss. We review the records, the sequence of events and the expert evidence needed to assess the case. This can include treatment, legal advice, accountancy, surveying or other professional services.
The standard matters.
How do medical and professional negligence claims differ?
Medical negligence concerns care provided by health professionals. Professional negligence concerns advice or work by another professional. Both require careful review of the duty, the alleged failure, causation and the resulting harm or loss.
Buying goods and services
Consumer disputes and defective goods
Faulty goods, a service that falls short, a mis-sold subscription or an online order that never arrives can each call for a different response. We explain the consumer rights and routes that fit the facts, including marketplace purchases.
Keep every receipt.
- Save the order confirmation, terms, messages and photographs.
- Write to the seller with the problem and the remedy you’re seeking.
- Consider retailer escalation, a payment dispute or a small claim where appropriate.
A clear first review
How we assess and progress a claim
We start with what happened, the records available and the losses you can identify. We’ll explain the strengths, uncertainties and likely costs before recommending negotiation or court proceedings.
No outcome is guaranteed. Funding options depend on the claim and your circumstances; we’ll explain any proposed arrangement and costs before work proceeds.
Bring the dates and documents you have. We’ll identify what else may be needed.
Talk through your situation
Ask for an assessment of your claim
Dates matter. Include the incident date, the people or organisations involved and the evidence you hold. Limitation periods can be short, so contact us promptly.